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Privacy policy — Fintrens

What Fintrens collects when you use fintrens.com, Signals and Firefly, why, who it is shared with, cookies and analytics, and how to have your data deleted.

Last updated 6 September 2026

Introduction

Fintrens Technologies Pvt. Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to safeguard it, in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number (when submitted via forms)
  • Technical Information: Browser type, device identifiers, IP address (collected via analytics tools)
  • Transactional Data: API and brokerage information (only with your explicit consent)

How We Use Your Information

We use the information collected to::

  • Provide personalized onboarding, support, and product guidance
  • Communicate updates, offers, newsletters, and announcements
  • Improve user experience, perform troubleshooting, and enhance product features

Data Protection

  • Your data is never sold or shared with third-party advertisers or marketers.
  • All sensitive information is encrypted in transit and at rest using industry-standard protocols.
  • Access to your data is restricted, role-based, and audited regularly for security.

Your Choices

  • You can unsubscribe from promotional emails at any time using the link in the email footer.
  • You have the right to access, correct, or delete your personal data by contacting our support team.
  • We honor your requests as required by applicable privacy regulations.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above, or as required by law or regulation.

Cookies

Our website uses cookies for:

  • Session management and maintaining logged-in states
  • Analytics to improve site performance and understand usage patterns

You can manage your cookie preferences by adjusting your browser settings. Disabling cookies may impact certain site features.

For any privacy-related concerns or requests, please contact us at services@fintrens.com.